Ive noticed quite a few especially with Multi-Plate bracelets seeing the custom field boxes and thinking that each box is for per plate personalisation details even though each box states what they for.
When placing your custom orders I cant stress enough that you please read details beforehand. Remember whatever you type in the box and if in wrong box this could completely mess up your order and what I end up stamping which the last thing I want to do.
Also If genuine mistakes made on my part then ill correct at no charge (I am human they can happen from time to time) but if the mistake is made on your part then there will be a charge for replacement.
Remember I can only work with what info I am given.
The majority of the 1st custom field box is headed Personalisation: with character limits +chosen text style. If this box not available then the product isn't for personalising.
Vast majority of products do have select options for text and cord colors apart from the Multi-Plates that have multiple styles options ie: double... triple... 4 plate and so on.
Sample Templates shown below - Click to view larger
If you need any further help with placing your order please feel free to use the online chat.